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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 11/30/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2000 Ford Explorer. Overall my experience was positive. I had a free oil change, and it took about 30 minutes to complete. My vehicle was under warranty, and I received paperwork. The customer serivce is wonderful during my oil change, and I currently do not have any problems with my vehicle.

     

    11/20/2008

     
    Positive Comment

    I own a 2000 Ford Taurus. My overall experience was positive. My car was clean inside and in a good running condition when i first got it. I currently have no problems with my car now. Race was my salesperson and he was good. I was approved for my car the same day.

     

    11/20/2008

     
    Positive Comment

    I own a 1994 Pontiac Grand Am. Overall my experience was positive. My brake light kept comming on, becuase I kept loosing brake fluid. My service bill was fair, and I received paperwork. My vehicle has been running good so far, and I currently do not have any problems. The staff did an excellent job during the service of my vehicle.

     

    11/20/2008

     
    Positive Comment

    I own a 2000 CHEVROLET Cavalier. I purchased my car from Vance. He was really good with helping me buy a car. The vehicle was clean and in good condition when I received it. The car is doing great today. I was approved the same day. Overall my experience was positive.

     

    11/20/2008

     
    Positive Comment

    I own a 2002 Ford Focus. Overall my experience was positive. My check engine light was comming and off. My vehicle was under warranty, and I received paperwork. I currently do not have any problems with my vehicle, and the staff did a good job during the time that I was at the service department.

     

    11/20/2008

     
    Positive Comment

    I own a 2001 OLDSMOBILE Alero. Overall my experience was positive. My vehicle needed a new intake, becuse it was leaking oil. I also had a starter installed too, and my vehicle was in the shop over night. My vehicle was under warranty, and I receive paperwork. I currently do not have any problems with my vehicle, and the staff did a good job during the time that my vehicle was in service.

     

    11/20/2008

     
    Positive Comment

    I own a 2000 Ford F-150. Overall my experience was positive. I need an 02 senser, and new ball joint. My vehicle was in the shop for a couple of days. My vehicle was under warranty, and I received paperwork. I currently do not have any problems with my vehicle, and the staff did a good job during the time that my vehicle was at the dealership.

     

    11/20/2008

     
    Positive Comment

    I own a 1999 CHEVROLET Tahoe. Overall my experience was positive. My vehicle needed a new seat belt, brakes, oil change, door repaired, and window repaired. My window not rolling up, and my door would not open. My vehicle was in the shop for about two days. My vehicle was under warranty, and I received paperwork. I currently do not have any problems with my vehicle, and the staff did a good job during the service on my vehicle.

     

    11/20/2008

     
    Positive Comment

    I own a 2003 CHEVROLET Venture. An older gentleman sold me my car. He was really good as far as customer service. The car was in good condition, but very dirty when I purchased it. The car is doing good today. I was approved the same day. Overall my experience was positive.

     

    11/20/2008

     
    Positive Comment

    I own a 2001 Mercury Grand Marq. My overall experience was positive. My vehicle was clean inside and in a good running condition when I first got it. I do not have any problems with it now. Bobby was my salesperson and he was excellent. I was approved for my car the same day.

     

    11/20/2008

     
    Positive Comment

    I own a 2001 Ford Taurus. Overall my experience was positive. My vehicle needed a new sensor, and my vehicle was in the shop for about 3 hours. My vehicle was udner warranty, and I received paperwork. I currently do not have any problems with my vehicle, and the staff did a good job during the time that my vehicle was in the shop.

     

    11/20/2008

     
    Positive Comment

    I own a 2000 Mercury Mountainee. Overall my experience was poisitive. Some thing on my wheel was making a noise, so I had serivce. My vehicle was in the shop for about one or two hours. My vehicle was under warranty, and I received paperwork. I just want to say that your staff is always friendly to me.

     

    11/20/2008

     
    Positive Comment

    I own a 1999 CHEVROLET Blazer. My experience was positive. I took my truck to the service center for an oil change, which was done in about 20 minutes. I didn`t have to pay for the work, and I was given some paperwork for it. The service staff treated me just fine, and my truck is running alright now.

     

    11/20/2008

     
    Positive Comment

    I own a 2008 Mercury Villager. Overall my experience has been positive. I brought the vehicle in for something about the tie rod . the vehicle was under warranty so I didn`t have to pay. I did recieve a reciept with the service. The vehicle is currently doing fine today. The staff was good when it came to customer service. The service was quick.

     

    11/20/2008

     
    Positive Comment

    I own a 2002 Pontiac Montana. Overall my experience was positive. I had an oil change, and there was a sound in my tire. I asked the staff to check out my vehicle, and my vehicle was in the shop for about two hours. My vehicle was under warranty, and I received paperwork. My vehicle is very quiet, and it runs like it`s new. The staff did a good job during the time that they spent with my vehicle.

     

    11/20/2008

     
           

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